Updates to Total Commander 7.x from a previous version
If you have Commander 3.0 or later, you can simply install the new version over your old registered version, and the registration will be preserved. If you have version 2.11 or older, your key is no longer valid. The old key wincmd.key had a size of 128 bytes, the new key 1024 bytes. If you are a registered user of Commander 2.11 or earlier, you can get a new key file for free by e-mailing your name, address and registration number (written on your distribution disk or on the licence) to the e-mail address found on the following page:
http://www.ghisler.com/update.htm
You can find detailed update instructions on that page.
If you don't have access to a modem, you can obtain the update by sending your name and address together with US$ 15.-/CHF 15.- cash, or Mastercard/VISA payment (NOT via Internet!) in the amount of CHF 15.- to the address below (please don't send any checks).
Updates from Commander 3.x/4.x/5.x/6.x to later versions
As soon as you are registered, (until further notice) all updates are free, provided that you get the latest version yourself, by downloading it. Just install the new (Shareware) version over the old one. The only important thing is to keep the file wincmd.key. You can find the latest Shareware version on our Internet homepage:
If you don't have access to the Internet, you can get the program directly from us by sending US$ 15.-/CHF 15.- cash, or Mastercard/VISA payment (NOT by e-mail!) in the amount of CHF 15.- (please don't send any checks).
Bug reports
If you find a bug in Total Commander you can report it at one of the addresses mentioned below. Please provide the following information:
- an exact description of the bug (how can it be reproduced?)
- version number and release date of Total Commander (see Help-about Total Commander)
- Windows version
- The file wincmd.ini
- For GPFs: The error address, and if possible a drwatson.log produced by drwatson.exe (Windows 3.1) or the contents of the error box displayed by Windows 95/98.
Support
Please first read the FAQ and visit our WWW page on the Internet:
If you still have questions or bug reports, you can reach me at the following addresses:
- If you're on the Internet, write to us by e-mail to the e-mail on http://www.ghisler.com/support.htm for technical questions, or the address on http://www.ghisler.com/sales.htm for questions on ordering and registration.
- You can also write to my postal address:
C. Ghisler & Co.
P.O. Box
CH-3065 Bolligen
Switzerland
- Unfortunately we cannot offer any support for non-functioning parallel port connections.
- Please do NOT call me at home!